Edifixio launches the MonitorIT Callbot!
What is Callbot MonitorIT?
The robot is able to understand and interpret the words of the MonitorIT user on the phone via automatic language processing.
Why use Callbot MonitorIT?
To optimize the MonitorIT user experience by providing prompt, reliable and consistent responses to questions posed over the phone. The callbot filters the questions and guides the user in order to reducing the time of understanding.
Callbot MonitorIT services?
24/7 presence with call recording including:
1) Description of the incident
2) Project environment
3) Criticality of the incident
4) Scenario
Automatic Jira ticket generation etc...
And how do I actually use it on my phone?
At a glance I see the status of the probes of my project
Few clicks and I get the list of the probes
Very easily, I call the callbot by pressing the phone icon at the bottom of the screen
